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VRS Recruitment
Massachusetts, United States (remote)
30+ days ago
VRS Recruitment
Massachusetts, United States
(remote)
30+ days ago
Job Type
Full-Time
Industry
Job Function
Other

Description

Customer Success Manager – Mass Spectrometry

Remote – Northeast USA

Do you have a background in Mass Spectrometry? Do you like solving problems? Do you want to make scientists as happy as humanly possible? If you’ve answered yes three times, read on for your perfect job!

Primary Responsibilities

  • Make customers happy by ensuring they have the correct level of service agreement in place to ensure minimal downtime on their Analytical Instrumentation
  • Keep customers happy by ensuring the agreed level of service is being given and dealing with any escalations that might occur
  • Make colleagues happy by keeping customers happy along with maximizing potential revenue streams and upselling wherever possible

Candidate Qualifications

  • PhD/MS in a scientific discipline with hands on LCMS experience
  • Strong understanding of the Pharmaceutical and Biopharmaceutical markets and the decision-making processes they have
  • Ability to travel 50% including internationally

Salary:

  • $110-130K annual base salary (or MORE!) + bonus
  • Health/Dental/Vision + 401k with matching

APPLY NOW!

Click the Apply link on this posting to submit your application to VRS Recruitment. Please include an updated resume and cover letter.

Reference#: VRS2182

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Job ID: 72096404
Human Resources/Staffing
Beverly , Massachusetts , United States

Vantage Resourcing Solutions, LLC (VRS) combines Recruitment and Analytical Chemistry expertise to provide an efficient and focused service to client and candidate alike. Our high level of quality service and technical expertise has secured our reputation as a premier supplier of Mass Spectrometry and Chromatography Recruitment Solutions.

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